375 Privacy Policy — How We Protect Your Information
This document explains how the 375 platform collects, uses, stores and protects the personal information of Malaysian users. Please read it carefully to understand your rights.
Information We Collect
When you register and use the 375 platform, we collect several categories of information to ensure the service runs smoothly and securely. All data collection is carried out for clearly defined purposes and does not exceed what is operationally necessary.
Types of Information Collected
- Account information: Your full name, email address, phone number, date of birth, and identity verification details provided during registration.
- Payment information: Details relating to deposit and withdrawal transactions in Malaysian Ringgit (RM), including bank name, masked account numbers and transaction records. We do not store full card numbers.
- Device and browser information: Your IP address, device type, operating system, browser, and screen resolution — collected automatically when you access the platform.
- Usage data: Pages visited, games played, session duration, and activity patterns within the platform.
- Cookies and tracking technologies: Small files stored on your device to identify login sessions, display preferences and usage analytics.
We do not collect sensitive information such as biometric data or medical information unless you voluntarily provide it in a specific context.
How We Use Your Information
The information we collect is used solely for the operation and improvement of 375 services. We are committed to not using your data beyond the scope defined in this policy.
- Verifying user identity and processing new account registrations.
- Securely processing deposit and withdrawal transactions in MYR.
- Detecting and preventing fraud, unauthorised access, and platform abuse.
- Sending important notifications related to your account, transactions, or policy changes.
- Improving the platform interface based on usage patterns to deliver a better mobile experience.
- Comply with applicable Malaysian legal requirements, including verification requests from authorised authorities.
We do not use your data for third-party advertising without your consent. Any direct marketing communications can be unsubscribed from at any time via your account settings.
Cookies & Tracking — How It Works
The 375 platform uses cookies and similar tracking technologies to ensure core platform functionality works correctly and to enhance the user experience. Cookies do not contain personal information that can be used to identify you directly.
Types of Cookies Used
- Session cookies: Keeps you logged in as you browse the platform. It is automatically cleared when you close your browser.
- Persistent cookies: Saves your language preferences, display settings, and login details for future sessions (if you allow it).
- Analytics cookies: Enabling us to understand how users interact with the platform for internal improvement purposes only.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality, including your ability to stay logged in.
Data Storage & Security & Third-Party Sharing
Storage & Security
Your data is stored on servers protected with encryption and accessed only by authorised personnel. 375 applies industry-standard security protocols to maintain the integrity and confidentiality of user information. Data retention periods are subject to Malaysian legal requirements and the operational needs of the platform.
Sharing with Third Parties
375 does not sell, rent or share your personal information with third parties for marketing purposes. However, we may share necessary information with:
- Payment service providers that process MYR transactions on our behalf — only the information necessary to complete each transaction is shared.
- Third-party game software providers operating within the 375 platform, to the extent required for technical functionality.
- Malaysian government authorities or law enforcement agencies where required by law or court order.
All third parties we work with are bound by confidentiality agreements and are not permitted to use your data for any purpose other than those specified.
User Rights, Policy Changes & How to Contact Us
Your Rights as a 375 User
As a registered 375 platform user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any information we hold about you is inaccurate or outdated, you have the right to request a correction. Some details can be updated directly in your account settings.
- Right to Erasure: You may request the deletion of your account and personal data, subject to our legal obligations to retain certain records for a specified period.
- Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time without affecting your eligibility to use the platform.
Changes to This Policy
375 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be displayed on this page with the date of update. It is the user's responsibility to review this policy periodically.
Contact Us
For any enquiries, data access requests or privacy concerns, please contact the 375 support team by email at [email protected] — we will endeavour to respond within 5 business days.
Have More Questions About Your Privacy?
Check the FAQ section for common questions, or log in to your account to manage your personal data settings directly.